Privacy Policy
This privacy policy will explain how the Elizium Store uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
What data do we collect?
The Elizium Store collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
- Information about orders (like address information)
- Any additional information you provide us in the orders you place or when you use the contact form on this website
No credit card information is ever stored on our systems, that's solely the responsibility of our payment provider (e.g. Paypal, Mollie etc.).
How do we collect your data?
You directly provide The Elizium Store with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
The Elizium Store may also receive your data indirectly from the following sources:
- STF Records (when you try to order stuff from us by contacting them).
How will we use your data?
The Elizium Store collects your data so that we can:
- Process your order and manage your account.
We love our privacy as much as you do and we DO NOT USE YOUR INFORMATION TO SPAM OR OTHERWISE HARASS YOU! Since you are a sensible person we expect that you will return to this site on your own leisure and you do not need us to remind you of our existence.
If you agree, The Elizium Store will share your data with service providers to make sure you will receive your orders. These providers might be:
- A payment provider (e.g. Paypal) because we aren't a bank
- A postal delivery company - because someone needs to deliver the goods to you
During the ordering process it will be clear which parties are involved and you can always choose another one or cancel the order.
By law we will have to comply to handover data when a lawful request has been made. We never had one and do not expect one as well. But we write it here anyway because that's how a Privacy Policy works.
How do we store your data?
The Elizium Store securely stores your data at a datacenter within the EU.
The Elizium Store will keep your order-related data for six months. Once this time period has expired, we will delete your data by using an automated process.
Marketing
The Elizium Store does not send you information about products and services of ours that we think you might like.
If ever you agree to receive marketing from us, you may always opt out at a later date. Should we ever think about sending marketing it will be only about releases (which happen only once every x years), or about live performances.
You have the right at any time to stop The Elizium Store from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact us via the contact form on this website (see the banner below).
What are your data protection rights?
The Elizium Store would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request The Elizium Store for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that The Elizium Store correct any information you believe is inaccurate. You also have the right to request The Elizium Store to complete the information you believe is incomplete.
The right to erasure – You have the right to request that The Elizium Store erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that The Elizium Store restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to The Elizium Store’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that The Elizium Store transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via the contact form on this website.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
The Elizium Store uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
- Keep items in your shopping cart
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – The Elizium Store uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – The Elizium Store uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. The Elizium Store never shares aspects of this data with third parties for advertising purposes.
- Service providers used on this website use their own cookies (e.g. Paypal, FedEx).
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Elizium Store website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
The Elizium Store keeps its privacy policy under review and places any updates on this web page. This privacy policy was last updated on the 6th of June in 2024.
How to contact us
If you have any questions about The Elizium Store’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via the contact form on this website (see the banner at the bottom of the webpage) of via mail at shop@elizium.nu.